KIKI Star Collection necklace in gold-plated 925 sterling silver and cubic zirconia.

Commercial Warranty Duration per product category

• Watches: 2 years
• Sunglasses: 1 year
• Water & insulated bottles: up to 2 years
• Bags / Backpacks: 1 year
• Wallets: 2 years
• Jewelry: up to 12 months

Note: The commercial warranty may vary per product/model. In any case, the legal warranty applies based on legislation.

What does the warranty cover?

The warranty exclusively covers manufacturing defects and failures resulting from normal use .

What it does not cover

Damage/damage caused by:

• fall, hit, accident
• improper or unintended use
• contact with water/humidity where not intended
• normal wear and tear (scratches, damage from use, consumables/parts that wear out)
• unauthorized repair or modification

Inspection/repair procedure

To activate the warranty, you may be asked to:

• proof of purchase and/or order number
• photos of the product and the point of wear/damage
  Our team will guide you directly through the inspection, repair or replacement process.