Privacy policy

The website diviido.com was created and is operated by “diviido L.P.”, with its registered office in Glyfada, Attica, at 215 Dimitriou Gounari Street. This Website, including its online store, is the intellectual property of the Company and is governed by this Privacy Policy, the Terms of Use, and the applicable data protection legislation, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

By accessing or using Diviido.com, you unconditionally accept this Privacy Policy and consent to the processing of your personal data as described below.

1. Scope and Purpose of this Policy

This Privacy Policy sets out:

what data is collected by Diviido.com,
how, why, and for how long such data is processed,
what rights you have as a data subject,
which third parties we cooperate with,
what measures we take to protect the security of your information.

This Policy applies to all users of the Website, including visitors, registered customers, and purchasers.

2. Use of Services & User Registration

Browsing diviido.com is free and does not require registration.

In order to make purchases, users are required to:

create an account,
provide a valid email address,
choose a username and password.

Users must be at least 18 years old in order to enter into transactions through the Website. Upon completion of the registration process, you will receive a confirmation email. The use of your account constitutes a valid declaration of intent to enter into a purchase agreement.

3. User Responsibility for Account Security

The user is solely responsible for:

maintaining the confidentiality of their password,
all activities carried out through their account,
immediately notifying the Company in the event of any security breach.

Diviido.com reserves the right to deactivate accounts that violate the Terms of Use.

Requests for account deactivation may be submitted to info@diviido.com.

4. Personal Data We Collect

Diviido.com collects and processes only the personal data provided by you, including:

full name,
shipping and billing address,
email address,
contact telephone number,
order history.

Your data is stored on secure servers within the European Union (EU) and is used exclusively for:

identifying you when you log in,
processing and shipping your orders,
complying with tax and accounting obligations,
responding to customer support requests,
sending newsletters and marketing communications, only where you have provided your explicit consent.

Diviido.com does not send spam and does not disclose personal data to third parties for their own marketing purposes.

5. Legal Basis for Processing (GDPR)

Your personal data is processed on the basis of:

performance of a contract – for the purchase and delivery of products,
legitimate interests – for ensuring the proper and secure operation of the Website,
consent – for newsletters and marketing communications,
compliance with legal obligations – where processing is required under applicable legislation.

6. Your Rights and Choices

Under the GDPR, you have the right to:

access your personal data,
request correction or updating of your data,
request deletion of your data (“right to be forgotten”),
request restriction of or object to the processing of your data,
data portability,
withdraw your consent at any time where processing is based on consent.

All requests regarding your personal data may be submitted to info@diviido.com and will be handled within the time limits prescribed by applicable law.

7. Processing by Third-Party Partners

Your personal data may only be disclosed where necessary to:

courier and delivery companies, for the delivery of orders,
hosting and technical support providers,
payment service providers, including banks and PayPal,
public authorities, where disclosure is required by law.

All third-party partners are bound by applicable confidentiality and GDPR compliance obligations.

Diviido.com does not sell, rent, or distribute your personal data to third parties for commercial purposes.

8. Intellectual Property & Trademarks

All content available on Diviido.com, including texts, images, videos, design elements, graphics, and source code, constitutes the intellectual property of the Company or the respective third-party rights holders and is protected under Greek Law 2121/1993, as well as applicable European Union legislation.

Any reproduction, copying, distribution, modification, or reuse of such content without prior written permission is prohibited.

9. Cookies & Tracking Technologies

Diviido.com uses cookies for:

essential Website functionality (session cookies),
website traffic and performance analysis,
improving the overall user experience.

The use of cookies does not result in the sale or disclosure of personal data to third-party advertisers.

Further information regarding the use of cookies is provided in our separate Cookie Policy.

10. Limitation of Liability

The information available on the Website is provided on an “as is” basis.

The Company shall not be held liable for:

technical errors or malfunctions,
temporary inability to access the Website,
external links or third-party websites.

11. Changes to this Privacy Policy

Diviido.com reserves the right to amend or update this Privacy Policy at any time without prior notice.

Continued use of the Website following any amendments constitutes acceptance of the updated Privacy Policy.

12. Contact

For any request or inquiry regarding your personal data, you may contact us at:

Email: info@diviido.com
Address: 215 Dimitriou Gounari Street & 32 Iraklitou Street, Glyfada, Attica, 16674, Greece
Telephone: +30 210 9690140